Payout Process
Once your approved commissions reach the payout threshold, the merchant can create a payout in AgentRef, send the money externally, and mark the payout status as it progresses. Today this is a manual merchant workflow. AgentRef tracks payout state and payout details, but does not automatically send affiliate funds.How It Works
Threshold reached
When your approved balance reaches the program’s payout threshold (default: $50), you become payout-eligible.
Payout processed
The merchant creates a payout record, sends the money outside AgentRef (for example via PayPal or bank transfer), and records the status in AgentRef.
Setting Your Payout Details
To receive payouts smoothly, add your payout details in AgentRef:- Go to Settings → Payouts in your affiliate dashboard
- Choose your payout method:
paypalorbank_transfer - Enter the required payout details
- Save the profile so merchants can pay you correctly
Payout Schedule
| Setting | Default |
|---|---|
| Payout threshold | $50 USD |
| Processing time | Merchant-defined |
| Payment method | PayPal or bank transfer |
Viewing Payout History
Dashboard
Your dashboard shows all payouts with status, amount, and date.Via API
UseGET /me/payout-info to check the payout method on file and GET /me/payouts to review payout history.
Payout Statuses
| Status | Meaning |
|---|---|
pending | Payout created, waiting to be processed |
processing | Merchant started the external payment step |
completed | Merchant confirmed the payout as paid |
failed | External payment attempt failed and can be retried |
Common Issues
My payout failed
My payout failed
The most common reasons are incomplete payout details or a failed external payment attempt. Go to Settings → Payouts and confirm your PayPal or bank transfer details are correct.
I haven't received a payout yet
I haven't received a payout yet
Check if your approved balance has reached the payout threshold. Also confirm your payout profile is complete and ask the merchant which payout cadence they use.
A commission was deducted from my payout
A commission was deducted from my payout
If a customer requested a refund, the associated commission is reversed. Refunds on already-paid commissions are deducted from your next payout.